Privacy Policy

1. Introduction

Define Infotech Solutions (accessible via defineindia.in) values the privacy and confidentiality of visitors, clients, and partners. This Privacy Policy outlines how we collect, store, and process information when you visit our website, submit a software enquiry, or schedule a demonstration of our software products, including DEFINE HIMS, School ERP, and Company ERP.

2. Information We Collect

We only collect information that you knowingly and voluntarily provide to us through website contact forms, demo booking modals, or direct communication channels (telephone, WhatsApp, email). This typically includes:

• Contact Identifiers: Name, professional title, phone number, and email address.
• Organisation Details: Name of hospital, school, or commercial enterprise, city, and approximate bed or department capacity.
• Requirements & Notes: Specific software features, operational bottlenecks, or training programs you enquire about.

3. How Your Information is Used

The data submitted through this website is strictly used to:

• Coordinate and conduct personalized product demonstrations.
• Respond to technical and commercial inquiries regarding our software and development services.
• Provide ongoing customer support, training, and maintenance to existing clients.

We never sell, rent, lease, or trade your personal information to third-party marketing companies or data brokers.

4. Healthcare & ABDM Data Principles

As the developer of DEFINE HIMS, an ABDM-enabled hospital management software, Define Infotech Solutions upholds strict data privacy, role-based access control, and consent-based health data exchange principles aligned with the Ayushman Bharat Digital Mission (ABDM) standards and national health data policies. Health records managed within deployed hospital software remain the sovereign property of the respective healthcare facility and the patient, protected under explicit consent protocols.

5. Data Security

We employ standard technical measures, including HTTPS encryption, CSRF protection, and restricted administrative database access, to protect your data from unauthorized access, alteration, or disclosure.

6. Contacting Us Regarding Privacy

If you have questions, corrections, or concerns regarding this Privacy Policy or your personal information, please contact our team: